Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

On your PC, press the Start button , then choose Settings > Devices > Bluetooth & other devices (on Windows 11: Settings > Bluetooth & devices). Turn on Bluetooth. Select Add Bluetooth or other device > Bluetooth (on Windows 11: Add device). Your PC will begin searching for your controller.

Get Skype Download, install, and upgrade support for your Skype for Windows desktop and stay connected with friends and family from wherever you are.

Update Windows. In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

To create installation media, go to the software download website, where you'll find step-by-step instructions. On that website, you can select a version of Windows and create your own installation media using either a USB flash drive or a DVD. To go directly to one of the versions, select one of these links: Windows 10 (Then select Download now.)